Practice Transformation Specialist

• Accountable Care Organization Support
• Location:  California (Multiple Openings:  Riverside, Sacramento, Salinas, Visalia)
• Salary and Benefits  $45,000 to $60,000 per year, full benefits
• Positions Open Until Filled

About the Position

CalHIPSO is actively recruiting Practice Transformation Specialists to work directly with independent physicians to create better practices that focus on keeping our California patients healthy under Aledade ACOs.

The work of the CalHIPSO Practice Transformation Specialist (PTS) includes account management within new California Accountable Care Organizations (ACO) and a group of providers for whom the PTS provides on-site as well as distance support as providers work to complete ACO projects.  This work requires frequent visits to your group of practices in order to personally assist the physicians and staff with practice transformation plans. 

Professionals who have experience in the following roles (or similar) are well suited for this position:  Case Managers from the hospital or physician practice market, office managers or office nurses from the physician practice market, ambulatory care clinic managers, home care nurses, social workers with experience in long term care or institutional facilities, practice coaches.

Major job duties of the Practice Transformation Specialist are listed below.

About CalHIPSO

CalHIPSO is a 501(c)(3) nonprofit organization founded in 2009 by three of the state’s largest health care provider organizations – the California Medical Association, the California Primary Care Association, and the California Association of Public Hospitals and Health Systems.  CalHIPSO’s mission is to assist health care providers to utilize health information technology in their practices. 

For ACO development, CalHIPSO is partnering with Aledade, one of the most well-respected companies in the field.  Founded in 2014, Aledade is a healthcare company that empowers independent physicians to deliver better care at lower cost by supporting their transition to value based care. Aledade’s rapidly expanding national network includes more than 4,000 Primary Care Physicians and 500,000 patients in over twenty states, with $3.6B in annual medical spending under management. 

Major Duties May Include:

• Identify and develop suggestions for provider participant’s improvement plans and assist providers in developing, implementing, monitoring, and tracking of improvement activities.
• Support practice implementation of clinical initiatives that will significantly improve patient health and reduce cost;
• Refine and maintain project-specific timelines and communicate the projected timeline to CalHIPSO Director as it will impact project activities.
• Clearly articulate and communicate to the CalHIPSO Director areas of concern, needed tools, or barriers to achieving goals of the ACO.
• Partake in proactive communication and problem solving with the practices for efficient and effective progression of the ACO initiatives.
• Partners with the ACO Team (CalHIPSO, Aledade ACO Executive Director and/or Coordinator, fellow PTS) in identifying and supporting ACO related activities with the practices served.
• Access and incorporate available resources, tools, and/or materials whenever possible to support the Aledade ACO strategy.
• Facilitate development of a goal-oriented plan for interim monitoring of process / lead and outcome / lag measures.
• Assist in the preparation of proposals, reports, updates, and summaries for all assigned projects within designated time frames.
• Participate in sharing and learning related to Aledade ACO initiatives and other similar activities.
• Identify opportunities for improvement in the operations of the CalHIPSO PTS and Aledade HIT Team and other processes in which team members are involved.
• Understand Resource Availability: tech, analytic, initiative and field assets for how specific savings drivers fit into big picture goals of the ACO.
• Maintain a working knowledge of other healthcare related initiatives, cooperate and encourage collaboration to share resources, tools and materials whenever possible.

Qualifications:

• A degree in nursing, social work, or health information technology with experience in a clinical setting is preferred. 
• Comfortable working in a fast-paced, dynamic environment while maintaining focus on key goals.
• Sound clinical knowledge and familiarity with the California health care delivery system.
• Excellent organizational skills.
• Excellent oral and written communication skills (i.e., public presentation skills).
• Exceptional interpersonal communication and team-building skills.
• Ability to manage multiple projects and activities on a routine basis, with minimal supervision.
• Demonstrated knowledge of continuous quality improvement techniques.
• Familiarity with process mapping and work-flow analysis tools.
• Experienced with clinical process or performance improvement and technical skills related to EHR implementation.
• Excellent computer skills and willingness to learn additional software applications.
• Ability to travel weekly to ACO partner practices within the PTS’ geographic region and to Sacramento as needed